Charting System

Guaranteed Warranty Delivery Protection Plan

At SMP, we do more than make claims. We make guarantees. Here’s how our Guaranteed Delivery Program works:

  • We meet with you to specify resources required, skill sets, work environment and project details.
  • We agree on mutually acceptable terms.
  • We supply rigorously vetted, highly qualified talent appropriate for the position.
  • You evaluate the resource for one shift for contract workers and. If you’re not completely satisfied, you pay nothing and if you hire one of our direct placements Talent we will give you a 90-day 100% guarantee: For the first 30 days after hire we will refund 100% of any fee that you paid when you are not completely satisfied. For the next 60 days we will replace the associate completely free of charge. It’s our responsibility to find an alternate candidate that meets your expectations. 
It’s that simple – we guarantee your complete satisfaction full shift for contract workers and one month guaranteed for direct placement or you pay nothing. Your risk is eliminated. Your productivity soars. And your results are realized. That’s our promise and we stand behind your success all the way.